Job Description

Senior Assigned Support Engineer for EMEA customers. Provide high-touch support for designated accounts running GitLab in production.

Job Responsibility

"Responsibilities: • Act as primary technical support contact for assigned EMEA enterprise customers • Troubleshoot complex GitLab deployments • Coordinate with Engineering and Product on escalations • Document solutions and improve support playbooks Requirements: • Senior-level support or systems engineering experience • Experience with Linux, Git, CI/CD and production troubleshooting • Strong customer communication skills • Based in EMEA / UK remote eligible"