Refund Policy
Effective Date: May 2025
Website: https://www.budrace.com

Thank you for choosing BudRace.com. This Refund Policy outlines the conditions under which payments made for services on our platform may be refunded.

By purchasing any product or service from BudRace.com, you agree to the terms outlined below.

1. Non-Refundable Services

Unless otherwise stated, the following services are non-refundable once purchased:

Standard job postings

Featured job listings

Employer branding packages

Resume access or CV database subscriptions

Promotional services (e.g., homepage banners, email marketing)

These services are considered digital and consumable upon delivery.

2. Refund Eligibility

Refunds may be granted only under the following circumstances:

Duplicate payment: You were accidentally charged more than once for the same service.

System error: The purchased service was not delivered due to a verified technical issue on BudRace.com.

Service unavailability: You paid for a service that is temporarily or permanently unavailable.

Unauthorized transaction: A confirmed fraudulent or unauthorized transaction (subject to investigation).

3. How to Request a Refund

To request a refund, contact us within 7 days of your purchase by email at billing@budrace.com. Include the following information:

Full name and account email

Invoice or transaction reference number

Reason for refund request

Refund requests submitted after 7 days may not be considered.

4. Refund Processing Time

If your refund is approved, it will be processed within 7–14 business days.

Refunds will be issued using the original payment method, unless otherwise agreed.

BudRace.com is not responsible for delays caused by banks, payment gateways, or third-party processors.

5. Chargebacks

If you initiate a chargeback without contacting us first, your account may be suspended or permanently banned. We encourage users to reach out to resolve billing issues amicably.

6. Modifications to Services

BudRace.com reserves the right to modify or discontinue any paid service at any time. In such cases, if a user has made advance payment for an affected service, a partial or full refund may be considered on a case-by-case basis.

7. Contact Us

For all refund-related inquiries, contact:

BudRace.com – Billing Department
Email: billing@budrace.com
Address:  Lagos, Nigeria